Questions About Our Online Shop

 

Can I buy a gift and have it sent it to a friend?

Yes. You just have to choose a product, enter your billing information and the shipping address of the person you would like to send it to. We can even include a gift receipt and special message (gift message only available in Switzerland). Just send an e-mail with your order confirmation number to sales@zizzz.ch.

To which countries do you ship?

Zizzz delivers in the following countries:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

How does your gift card work?

When you buy a gift card, you will receive a PDF file with a unique code. The person you give this code to can spend it on our website for the amount you have defined.

I am a retailer and I would like to sell Zizzz products, what should I do?

Please contact us at sales@zizzz.ch.

Is it secure to pay on the Zizzz website?

Our e-commerce system uses SSL (Secure Sockets Layer) - the industry standard for encryption technology used to create a secure transaction environment for commerce on the Internet. If your browser and local network support the use of encrypted data transmissions, our Secure Checkout mode locks all information (i.e.: your credit card number) passed from you to ZIZZZ in an encrypted envelope, making it extremely difficult to be intercepted by an unauthorized party. SSL technology is compatible with most browsers.

What are the accepted payment methods?

We accept Visa, MasterCard and PayPal. Swiss clients can also use PostFinance to pay. If are uncomfortable paying online, you can also pay by bank transfer. As soon as we have received the amount, we will send the goods you bought.

I like Zizzz products, could you inform me about Zizzz products in the future?

Of course! Please enter your address details or email on the contact page and we will keep you informed about our newest products, promotional offers and news.